What is Mobile Phone Insurance?

 

Also known as phone insurance, Mobile Phone Insurance is a product that protects your smartphone against various potential risks. If you want to secure the phone you use all day for both personal and business purposes against dropping, breaking, impact damage or theft, you can take out Mobile Phone Insurance with the privileges of HDI Sigorta.

Protects your phone against physical damage, theft or technical malfunctions.

Can be activated upon the purchase of a new device, providing long-term protection.

Available with different package options (Mini and Extended) depending on the level of coverage.

Commonly preferred to avoid unexpected high repair costs.

Scope of Mobile Phone Insurance

24/7 Easy Line

Fast assistance for all your transactions is available through our 24/7 Easy Line at 0850 222 8 434.

Device Protection

If damage occurs within the scope of coverage, we ensure that your device is restored to its original working condition or provide financial compensation.

Easy Application & Fast Process

The insurance can be easily purchased at the time of buying the phone or within a specified period afterward. In case of damage, the process is initiated quickly with simple documentation.

Your Device is Secured by HDI Sigorta

Mobile Phone Insurance provides coverage for incidents such as screen breakage, liquid damage, or theft of smartphones. It protects your device against unexpected risks and helps you avoid additional expenses.

Accidental Damage

Screen Breakage

Damage Caused by High Voltage

Total Loss

Theft

Liquid Contact

What to Do When You Need to Use Your Mobile Phone Insurance

1

If your phone is broken or has suffered any kind of damage, stop using the device immediately.

2

Call the Easy Line at 0850 222 8 434 as soon as possible to start the claim process.

3

Prepare all the required documents completely (such as the invoice and damage declaration form).

4

After initiating the claim process, submit your phone. Your claim will then be quickly evaluated and finalized, and you will be informed of the result.

Mobile Phone Insurance in 6 Questions

What is Mobile Phone Insurance?

Mobile Phone Insurance protects your phone against possible damages and theft. With phone insurance, you can secure your device against risks such as accidental damage, screen breakage, liquid contact and damage caused by high voltage.

What Does Mobile Phone Insurance Cover?

It covers accidental damage, screen breakage, damage caused by high voltage, liquid contact, theft and total loss. If the product becomes completely unusable due to damage, an equivalent device can be provided in exchange for 30% of the insured value, or a cash indemnity can be paid after deducting 50% of the insured value.

Is Mobile Phone Insurance Mandatory?

Mobile Phone Insurance is not mandatory in Türkiye. However, it is a useful insurance that offers significant financial savings by protecting your phone against various risks.

How to Get Mobile Phone Insurance?

To purchase phone insurance, you can contact us via the Easy Line at 0850 222 8 434 or get in touch with our agencies. Click here to find your nearest agency.

How Long Is Mobile Phone Insurance Valid?

The validity period of Mobile Phone Insurance is one year.

How to Use Mobile Phone Insurance?

When you need to use your Mobile Phone Insurance, you can submit the required documents and request a quick solution. If your phone is broken or damaged, you can call our Easy Line at 0850 222 8 434 to learn which documents are needed and how to proceed.

Customer Reviews

“It is gratifying that the mistake was corrected, even if it was late. Thank you...”

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N***** E****

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M**** Ç********

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S****** S**

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S**** A****

Thank you for your interest. I didn't want to file a complaint like this, but I had no choice because Exper didn't contact us in time.

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M*** H****

Finally, after much effort, it was returned. Thank you...

M***** G****

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Ö*** P***

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H**** E****

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B****** K***

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A**** M****

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E*** Y****

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